Indivia EXO Warranty Module

i-Warranty Returns is a logistics solution that is ideal for businesses that need to seamlessly control and track the return of inventory items.

Module Capabilities
The i-Warranty Returns Module provides you with a set of tools that allow you to:
  • Allow return of an item to an EXO inventory location called Warranty Returns
  • Allow stock adjustment / write-off of irreparable items returned.
  • Allow issuance of a Warranty Return Authorisation number, with reasons for return
  • Allow tracking of repairs done, technician, findings, and costs associated with repairs
  • Provide reporting on faulty items returned in a period, open items awaiting repairs, and closed items in a period.
  • Allow update of status of repairs, from a pre-defined status list, and to list items outstanding for each status type.
  • Cost reporting for repairs done.
  • Ability to allocate EXO items to a repair job, and to factor in the costs associated with the EXO inventory.

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