Working hand in hand with our Client Account Managers, the Indivia Customer & Technical Support Team provides clients with industry leading support solutions designed to ensure there is no disruption to their everyday tasks and goals.
With a focus on service and efficiency, our team combines their education, knowledge and skill set with MYOB Exo Business Partner accredited product and solution training to ensure they are always up skilled on all updates, patches and modifications within the Exo platform.
Our policy of having specific support personnel means that there is always someone available to attend to any issues that occur. We encourage customers to take out an annual support contract which ensures a faster turnaround and a known fixed price for support.
No matter the size or nature of the request, our Support team will always focus on providing our clients with world class, personalised and engaging support.